Refund & Delivery Policy

This policy explains how delivery and refunds work at World Phone Hut.

Delivery

When you reserve a phone, you pay $0 today. We deliver the phone to the address you provide. Delivery times vary by model and location. Your first installment is due only after you receive your phone.

Payments After Delivery

Payments start after delivery, in 3, 6 or 12 monthly installments as you chose when reserving. No payment is taken before your phone arrives.

Damaged or Defective Phones

If your phone arrives damaged or defective, contact us promptly. We will arrange a replacement or a full refund. Please keep the phone and its packaging until the matter is resolved.

Cancellations

You can cancel your reservation before delivery at no cost, because no payment is taken until after delivery. Contact us to cancel.

Returns

If the phone you receive is not the model, storage or colour you reserved, contact us and we will arrange a return and a replacement or refund.

Contact Us

World Phone Hut
827 6th Ave, New York, NY 10001, United States
Phone: +1 (212) 683-2636